Last updated: 1 May 2026
This Privacy Policy applies to Brix Retail Private Limited ("BRIX"), its website (brixonline.in), mobile application, and all related services. By using BRIX, you consent to the practices described in this Policy.
BRIX is the data controller for personal data collected through our platform. We operate in compliance with the Information Technology Act, 2000, its amendments, and applicable data protection regulations in India.
We collect the following categories of personal data:
| Category | Data Points | Source |
|---|---|---|
| Identity | Full name, mobile number, email address | Registration form |
| Location | Delivery address, GPS coordinates (with consent) | Checkout, device |
| Transaction | Order history, payment method (masked), invoice data, GSTIN | Platform activity |
| Device | IP address, browser type, device ID, OS version | Automatic collection |
| Usage | Pages visited, search queries, clicks, session duration | Analytics tools |
| Communications | Support messages, feedback, reviews submitted | User input |
We do not collect or store full card numbers, CVV codes, or bank account passwords โ these are handled entirely by our payment gateway partners.
We use your data to:
We share your data only as necessary to fulfil our services:
We do not sell, rent, or trade your personal data to any third-party advertiser, data broker, or unrelated entity.
BRIX uses cookies and similar tracking technologies to enhance your experience. Types of cookies we use:
You can manage cookie preferences in your browser settings. Disabling essential cookies may impact platform functionality.
We retain your data for as long as necessary for the purposes outlined in this Policy:
BRIX employs industry-standard security measures to protect your data:
Despite these measures, no system is 100% secure. In the event of a data breach that affects your rights, we will notify you and relevant authorities within 72 hours as required by law.
Under applicable Indian law, you have the right to:
To exercise any of these rights, email us at support@brixonline.in with the subject line "Privacy Request". We will respond within 30 business days.
The BRIX platform is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us at support@brixonline.in and we will delete such data promptly.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or an in-app notice at least 7 days before the changes take effect. Continued use of BRIX after the effective date constitutes your acceptance of the updated Policy.
For privacy-related queries or to file a grievance, please contact our designated Grievance Officer: